Question
When you login the myQA Daily in the first time, the software will ask you to change the password by yourself, how to retrieve my password if I forget it?
Answer
If you forget the password you need to reset the password by using the database file which is named dqa.db located at C:\ProgramData\IBA Dosimetry\myQA Daily\dqa.db
please following the steps:
step 1
first you need to download the database edit tool named SQLite, reference linking https://sqlitebrowser.org/
setp 2
use this SQLite tool to open the dqa.db file, located at C:\ProgramData\IBA Dosimetry\myQA Daily\dqa.db
step 3
then you click 'browse data' to select the 'user', you will find the password of all accounts. please to change the PasswordHash and PssswordSalt value of admin like this,
PasswordHash
quzFwGfOyZtNcRryIBKh7ZnGdC0=
PssswordSalt
DabQs8x3o7ATXeNc91wudw==
then click 'Apply' and 'Write changes' to save the database file.
step 4
now your password of admin is set to initial password 'Pa$$word1' , you can use it to login.