How can I download and install myQA SRS Service Setup version 1.16?
Here is a brief description about how to download, verify and install version 1.16 of the myQA SRS Service Setup. The version enhances the stability of the communication between the myQA SRS device and the myQA computer. The myQA SRS Service Setup patch 1.16 is only to be used with myQA 2020-002 and is a replacement of the myQA 2020-002 DVD version of myQA SRS Service Setup (1.13).
You can download the new version from a secure IBA Sharefile link. Please open the following website, enter your name and email address and click on download. The zip-folder "myQA SRS Service Setup" contains the version installer myQA SRS Service Setup.exe and the version read me file.
You can verify the integrity of the downloaded zip file via a checksum test (SHA-256). If the checksum is calculated after the download and compared to the value we have published for this version, it is certain that the installer package is intact, complete and no manipulation happened to the files during upload, storing on a sharefile folder or during the download. There are different tools available for calculating checksums with Windows (e.g. 7zip), the results should be the same, no matter what tool is used.
The zip file "myQA SRS Service Setup" for version 1.16 has the following checksum:
- SHA-256: 1973778C00D910D3DF423451A69E76A9FCE7F6E22463EA1A43F20C8E1842A3BA
If there is no match between these values and the checksum you are getting from the downloaded zip file, please contact the IBA Dosimetry Service team, to notify us about the mismatch and to receive a new upgrade file:
Before the installation, please ensure that myQA 2020-002 is installed on the corresponding client computer.
In some cases during the installation the system will perform a reboot. Please save your work on your computer before starting the installer.
To install version 1.16, unzip the content of the downloaded file, then start "myQA SRS Service Setup.exe" by using right-click on the file and "Run as Administrator", and follow the on-screen prompts.
If you receive a warning about "Unrecognized app" or "Unknown Publisher" when starting the installation, you can confirm to proceed. Please find details in this article:
To ensure optimal settings to facilitate stable network communication, please find a step-by-step description in the following article:
In case of any questions, please contact the IBA Dosimetry Customer Support: