Question
Why won't the 3D Viewer appear?
Answer
If the 3D won't appear, you might see an error reported in the event view that references a ISD_Tablet.dll file error that looks like the following:
Faulting application name: ModusView.exe, version: 1.1.1.0, time stamp: 0x5af78926
Faulting module name: ISD_Tablet.dll, version: 7.3.4.34, time stamp: 0x598e26a1
Exception code: 0xc0000094
Fault offset: 0x00000000000d6200
Faulting process ID: 0x84d0
Faulting application start time: 0x01d4200b840ce515
Faulting application path: C:\Program Files\ModusQA\MRID3D\ModusView
Faulting module path: C:\windows\SYSTEM32\ISD_Tablet.dll
Report ID: 2a79213c-465e-4520-9419-9191082fad80
Faulting package full name:
Faulting package-relative application ID:
To resolve:
Check to see if the ‘Wacom pen application’ is installed on the computer. If so, uninstalling this application will fix the problem.