Question
How can I upgrade the firmware of the MatriXX Resolution?
Answer
Here is a quick description about how to update the firmware of the MatriXX Resolution. Please also refer to the latest Instructions for Use.
It is recommended always installing the latest firmware versions on the IBA Dosimetry measurement devices as in general they improve the overall reliability, measurement accuracy, and IT security of the measurement system. If there is a new version of FW available for the MatriXX Resolution device, you will be informed by IBA Dosimetry via an email.
Firmware update procedure:
Step 1:
Download the latest version of firmware from the mailing or via IBA Service Portal: https://iba-portal.com
Step 2:
Log into the MatriXX Resolution Web-browser. For this, connect the device to the PC with an Ethernet cable.
By default, the hostname of MatriXX Resolution is “matrixxres-[S/N]”. The device serial number (S/N) is a
5-digit number and can be found on the device information label on bottom of the device. This label also
contains two URLs for initial configuration http://matrixx-[S/N].local/ or http://169.254.22.11/.
Note:
If the device is connected to a network without a DHCP-Server, no static IP-Address is
configured. A link-local address (LLADR) from the 169.254.xx.yy Pool is used (Subnetmask
255.255.0.0). The first address to try is 169.254.22.11.
Step 3:
Switch on the device and wait until the power button LED lights green.
Short press (< 1 s) the Config button on the device. The Activity LED starts to blink.
Step 4:
There are three options to open configuration web interface:
- via URL http://matrixxres-[s/n].local/ ([s/n] to be replaced by the device serial number)
- via URL http://169.254.22.11/ (valid if the device is connected to the PC with a direct cable connection or if no DHCP server exists on the local network)
- via Windows Explorer
o Click to expand the Network browser, and then look for the device hostname
o Double-click the device name.
Note: If the device name cannot be found, check whether the Windows Network Discovery is
enabled.
Step 5:
The LOGIN dialog of the configuration web-interface opens:
Step 6:
Enter the user name (admin) and password (default: admin), and click LOGIN. The Device Info page
opens.
Step 7:
Click the Navigation icon in the upper-left corner to expand the Navigation panel:
Step 8:
Click System Update in the Navigation panel
Step 9:
Click the Select File button, then browse and select the new FW file. Click Start Update. The update can take up to five minutes and the device will restart afterwards.
If you require any assistance during this process, please reach out to our support team:
How can I contact the IBA Dosimetry Service and Support team?