myQA Platform
- How to install/upgrade the DICOM Listener Service for myQA?
- How to verify the integrity of the myQA 2021-002 upgrade installer with a checksum (SHA)?
- How do I perform a User Uniformity Correction (UUC or UCT) for myQA SRS?
- What is the folder location of the Dicom files for myQA when using Listening mode?
- How to configure the database for myQA?
- How to install myQA as a fresh installation?
myQA Patients
- How to use to myQA Patients Film Analysis tool?
- How do I get the BQI for my machine according to IAEA TRS-398 for the LUT Correction in myQA?
- How to install the myQA SRS SBRT Service?
- How can I edit the myQA SRS detector rotation and in phantom rotation?
- I forget to apply the output calibration in myQA Patients, can I apply it after measurement?
- What to do when calculating the lateral correction for film when you receive the error "the least squares solution could not be found due to round off error"?
myQA Machines
- How to get started with myQA Machines Image-Processing Plugins?
- How to get started with myQA Machines Dosimetry Plugin?
- How to get started with myQA Machines?
- How to setup Gantry Sensor +?
- Can Matrixx Resolution use the StarTrack* Energy Verification Plates?
- How to import measurement results from an Excel spreadsheet to myQA Machines?
myQA FastTrack
- Why do I get Different Results for Spot Analysis using Single Spot Analysis vs Multiple Spot Analysis?
- I am used to performing spot analysis with a Lynx and now am using the myQA Phoenix and Sphinx Compact. What do I look at to know if my image is a good Image??
- How to get started with myQA FastTrack?
myQA Cockpit
- How to get started with myQA Cockpit 2021-001?
- How to install myQA Cockpit?
- Why can I not connect to myQA Cockpit anymore after upgrading to myQA 2021-001?
- How to upgrade to myQA 2020-002 or myQA 2021-001 Cockpit?
- How to solve the "Cockpit is not licensed" issue even though the client is licensed?
- How to solve the IBAWebserverWrapper issue in Cockpit?
myQA Daily
- Why is the energy constancy factor in myQA Daily of different sensitivity for different energies?
- How to verify the myQA Daily Software Download (V1.2.38000.1)?
- How to get started with myQA Daily?
- How to check the myQA Daily software version and hardware firmware version?
- How to install myQA Daily Software?
- How to change the password expiration interval for myQA Daily ?
myQA Phoenix
myQA iON
- How to change the port of myQA iON?
- myQA iON Error in 3D Gamma Comparison
- What files are needed from the customer to generate a beam model for myQA iON and how long does it take?
- Why does IBA ask for anonymized patient data for myQA Ion?
- Is it possible to use Golden Beam Data for our myQA Ion Beam Model?
- Is it possible to use different HU curves/ CT scanners in myQA Ion?
myQA SRS
- How to use the Plane Viewer Tool (for myQA SRS)?
- How to replace the cylinder of the myQA SRS phantom?
- How can I update the firmware of the myQA SRS device?
- myQA when connecting myQA SRS is prompting me to upgrade my Firmware, how do I do that?
- After copying over the Factory Calibration File for myQA SRS, when I connect I am still getting the Error "Factory Calibration does not exist"?
- Can I Apply a Gantry Angle Correction Post Measurement for the myQA SRS?
Compass
- After creating plan revisions with Aria 16.1, I get the "BeamMeterset must be larger than 0.0" error in Compass. What is the reason and how can I still import plans into Compass?
- How can I enable the user calibration in COMPASS? (User Calibration Warning)
- SQL configrations for the Compass database
- Can COMPASS be used for Tomotherapy Patient Dose QA?
- How can I download and install the COMPASS Support Tool version 1.0?
- I want to create a Compass beam model myself, where should I start?
SciMoCa
- Does SciMoCa have any Log4j dependencies?
- What can I do when "Approve" or "Reject" does not work for a calculated plan?
- How to solve the issue: "Data transfer error on receiving: compression failure with specification: The compressed data stream did not start with 'B' 'Z' 'H'"?
- How to export the Monte Carlo calculated dose from SciMoCa?
- How to change the link in the automatic SciMoCa mailing?
- What's new in SciMoCa version 1.5.2.333x?
MatriXX
- What is the recommended method to perform an output calibration with the MatriXX Resolution when used with a TomoTherapy or Radixact Accelator?
- How to get started with MatriXX Resolution?
- Where shall I set the effective point of measurement for the MatriXX Resolution?
- How to export the network settings of my MatriXX RESOLUTION?
- How to configure the MatriXX RESOLUTION network settings?
- What is the sensor array of MatriXX Resolution?
Dolphin
Lynx and Sphinx
- How to solve the persisting message "Newer configuration file exists for this lynx, please connect to the internet and restart the application for download"?
- myQA doesn't recognize Sphinx Compact, what can I do?
- myQA Machines Sphinx Plugin is unable to analyze my measurement after a new installation of myQA - what shall I do?
- How to solve the Lynx 2D issue: "Caution: No compensation matrix is selected!"?
- Lynx is not able to acquire image in myQA, but it works with Lynx2D, what can I do?
- What camera files are needed and what do the various files extensions mean for the Lynx when used in myQA and Lynx2D software?
Zebra and Giraffe
- How to apply the dummy calibration when performing measurement for WET calibration?
- What kind of data are needed for Giraffe WET calibration?
- The Plateau Region of an SOBP curve acquired with the Zebra isn't flat. How can this be resolved?
- How can I delete the Uniformity Calibration previously done in OmniPro Incline?
- My Zebra/Giraffe cannot connect to Omnipro Incline, what shall I do?
- How is the measurement of Zebra or Giraffe corrected for its limited physical resolution of 2 mm?
Other products (software & hardware)
- How to mount the Gantry Sensor + holder for Halcyon or Ethos machines?
- Where can I find the log file of Omnipro I'mRT?
- How to update the firmware of 'Gantry Sensor+'?
- What's new in the firmware for myQA Daily and MatriXX Resolution Version 20210302-1328-77d0cd8?
- What is the allowed tolerance for the Gantry Angle Sensor+?
- What kind of batteries can be used for the Gantry Angle Sensor+?