myQA Platform
- How to install myQA 2024-001?
- How to get started with myQA Platform 2024-001 (Training Course)?
- How to perform the installations for myQA 2024-001 (Training Course)?
- How to get started with myQA 2024-001 (Training Course)?
- Who has access to the event log viewer tool within myQA?
- Are there any password criteria for password complexity, such as minimum length, special characters, etc.?
myQA Patients
- Which types of files should be chosen during the Dicom import process in myQA Patient software?
- How to get started with myQA Patients 2024-001 (Training Course)?
- What are the guidelines for film QA for myQA Patients?
- What kind of encryption is being used to encrypt patient data within myQA?
- What is the database limit for SQL Express and how can it be checked?
- What values (relative electron density (rED)/mass density) should I use for the density overwrite?
myQA Machines
- How to get started with myQA Machines 2024-001 (Training Course)?
- How to add new energy to an existing test definition in Machines
- How to get started with myQA Machines 2023-001 (Training Course)?
- How to use the E2E Tests template?
- How to perform a Starshot test?
- How to perform a Winston Lutz test?
myQA FastTrack
- How to get started with myQA FastTrack 2024-001 (Training Course)?
- How to export data from FastTrack as opg files?
- How to get started with myQA FastTrack 2023-001 (Training Course)?
- How to use myQA FastTrack?
- What to do when you get the error that the spotemkine server is unavailable when performing multiple spot analysis in myQA FastTrack?
- Why do I get Different Results for Spot Analysis using Single Spot Analysis vs Multiple Spot Analysis?
myQA Cockpit
- How to install myQA Cockpit?
- How to get started with myQA Cockpit 2021-001?
- How to install myQA Cockpit?
- Why can I not connect to myQA Cockpit anymore after upgrading to myQA 2021-001?
- How to upgrade to myQA 2020-002 or myQA 2021-001 Cockpit?
- How to solve the "Cockpit is not licensed" issue even though the client is licensed?
myQA Daily
- Why is the myQA Daily database bigger after the upgrade to myQA Daily software 1.3 SWP-2024-0003?
- What's new in the myQA Daily 1.3 SWP-2024-0003 software?
- How to verify the integrity of the myQA Daily 1.3 SWP-2024-0003 upgrade zip-file with a checksum?
- How to verify the integrity of the MatriXX Resolution / myQA Daily firmware 2023.10.1 upgrade zip-file "2DDetector-2023.10.1 Firmware.zip" with a checksum?
- What is the difference between Absolute Symmetry and Directional Symmetry algorithms in myQA Daily? [Software version 1.3 and newer]
- Why is the energy constancy factor in myQA Daily of different sensitivity for different energies? [Software version 1.3 and newer]
myQA Phoenix
myQA iON
- What should I do if CT images and dose distribution won't appear in myQA iON?
- Where to find information for incorrect machine names in myQA iON?
- On occasion, myQA iON shows spots delivered in areas/regions where there should be no dose delivered. Why is this?
- myQA iON beam modelling: Enhanced Leaf Modelling (ELM) vs. Dosimetric Leaf Gap (DLG)
- Does a TPS or OIS update (e.g., Aria update to v18) require a new beam model in myQA iON?
- How do I change the Orthanc username and password?
myQA SRS
- How to install the SRS Service?
- How to use the End-to-End Test Inserts for the myQA SRS system?
- How to find out the version of the myQA SRS service?
- How to mount the Gantry Sensor+ (GS+)?
- What is the maximum framerate of the myQA SRS device?
- How to use the Plane Viewer Tool (for myQA SRS)?
Compass
- How to convert *.mcc to *.csv for the dose curve import in COMPASS Beam Modelling Tool?
- What is the exact specification of the comma separated generic ascii *.csv for the COMPASS Beam Modelling Tool dose curve import?
- After creating plan revisions with Aria 16.1, I get the "BeamMeterset must be larger than 0.0" error in Compass. What is the reason and how can I still import plans into Compass?
- How do I create a new DB for Compass with an existing database?
- How can I enable the user calibration in COMPASS? (User Calibration Warning)
- SQL configrations for the Compass database
SciMoCa
- How are the Monitor Units calculated in SciMoCa?
- Does SciMoCa have any Log4j dependencies?
- What can I do when "Approve" or "Reject" does not work for a calculated plan?
- How to solve the issue: "Data transfer error on receiving: compression failure with specification: The compressed data stream did not start with 'B' 'Z' 'H'"?
- How to export the Monte Carlo calculated dose from SciMoCa?
- How to change the link in the automatic SciMoCa mailing?
MatriXX
- How to setup your virtual MatriXX Resolution miniPhantom R CT dataset in your Treatment Planning System (TPS)?
- How to update the firmware of the MatriXX Resolution?
- How to verify the integrity of the MatriXX Resolution firmware 2023.10.0 upgrade zip-file with a checksum?
- What is the recommended method to perform an output calibration with the MatriXX Resolution when used with a TomoTherapy or Radixact Accelator?
- How to get started with MatriXX Resolution?
- Where shall I set the effective point of measurement for the MatriXX Resolution?
Dolphin
Lynx and Sphinx
- After connecting a Lynx in myQA, my computer CPU increases to 100 % and doesn't decrease after rebooting. What I can do to solve this?
- How to solve the persisting message "Newer configuration file exists for this lynx, please connect to the internet and restart the application for download"?
- myQA doesn't recognize Sphinx Compact, what can I do?
- myQA Machines Sphinx Plugin is unable to analyze my measurement after a new installation of myQA - what shall I do?
- How to solve the Lynx 2D issue: "Caution: No compensation matrix is selected!"?
- Lynx is not able to acquire image in myQA, but it works with Lynx2D, what can I do?
Zebra and Giraffe
- How to apply the dummy calibration when performing measurement for WET calibration?
- What kind of data are needed for Giraffe WET calibration?
- The Plateau Region of an SOBP curve acquired with the Zebra isn't flat. How can this be resolved?
- How can I delete the Uniformity Calibration previously done in OmniPro Incline?
- My Zebra/Giraffe cannot connect to Omnipro Incline, what shall I do?
- How is the measurement of Zebra or Giraffe corrected for its limited physical resolution of 2 mm?
Other products (software & hardware)
- What's new in the firmware version 2DDetector-2023.10.0 / 2023.10.1 for myQA Daily and MatriXX Resolution?
- How to mount the Gantry Sensor+ holder for Halcyon or Ethos machines?
- Where can I find the log file of Omnipro I'mRT?
- How to update the firmware of 'Gantry Sensor+'?
- What's new in the firmware for myQA Daily and MatriXX Resolution Version 20210302-1328-77d0cd8?
- What is the allowed tolerance for the Gantry Angle Sensor+?