myQA Platform
- How can I verify the integrity of myQA 2023-001 upgrade installer with a SHA checksum?
- What's new in myQA 2023-001 (V.2.18)?
- How to add a new device in equipment setup?
- How to upgrade to myQA 2022-001 from a previous version?
- What's new in myQA 2022-001?
- How to install/upgrade the DICOM Listener Service for myQA?
myQA Patients
- Where to find the .xml path file for myQA Patients Cyberknife?
- How to use to myQA Patients Film Analysis tool?
- How do I get the BQI for my machine according to IAEA TRS-398 for the LUT Correction in myQA?
- How to install the myQA SRS SBRT Service?
- How can I edit the myQA SRS detector rotation and in phantom rotation?
- I forget to apply the output calibration in myQA Patients, can I apply it after measurement?
myQA Machines
- How to resolve the error “Data cannot be analyzed due to Insufficient measurement time” in myQA machines FFF Profile analysis for 20X20cm2 field size?
- Performing Picket Fence Analysis for Halcyon plan using BOTH the Proximal and Distal MLC Banks?
- After changeing machine name in myQA, the old machine name in myQA Machines Test Repository are not visible. How can I review the test results under the old machine name?
- How can I perform CBCT tests in myQA Machines with scans not containing the whole phantom?
- How to get started with myQA Machines Image-Processing Plugins?
- How to get started with myQA Machines Dosimetry Plugin?
myQA FastTrack
- What to do when you get the error that the spotemkine server is unavailable when performing multiple spot analysis in myQA FastTrack?
- Why do I get Different Results for Spot Analysis using Single Spot Analysis vs Multiple Spot Analysis?
- I am used to performing spot analysis with a Lynx and now am using the myQA Phoenix and Sphinx Compact. What do I look at to know if my image is a good Image??
- How to get started with myQA FastTrack?
myQA Cockpit
- How to get started with myQA Cockpit 2021-001?
- How to install myQA Cockpit?
- Why can I not connect to myQA Cockpit anymore after upgrading to myQA 2021-001?
- How to upgrade to myQA 2020-002 or myQA 2021-001 Cockpit?
- How to solve the "Cockpit is not licensed" issue even though the client is licensed?
- How to solve the IBAWebserverWrapper issue in Cockpit?
myQA Daily
- How to configure myQA Daily for https / secure communication (SSL/TLS)?
- Can the myQA Daily be on a different subnet than the server hosting the software?
- Why is the energy constancy factor in myQA Daily of different sensitivity for different energies?
- How to verify the myQA Daily Software Download (V1.2.38000.1)?
- How to get started with myQA Daily?
- How to check the myQA Daily software version and hardware firmware version?
myQA Phoenix
myQA iON
- Where can I find the DICOM conformance statement for myQA iON 2.0.1/2.1?
- How to update/replace the LFC license for myQA iON?
- How do I move the Orthanc Server to a different drive after installation of myQA ION?
- How to back-up and restore the database for myQA iON (verion 2.0 or higher)?
- How to use the myQA Accept measurement queues and/or SMARTSCAN for beam data collection for myQA iON RT?
- How Do I Get the RTDose created by myQA ION PT?
myQA SRS
- How to use the End-to-End Test Inserts for the myQA SRS system?
- How to find out the version of the myQA SRS service?
- How to mount the Gantry Sensor+ (GS+)?
- What is the maximum framerate of the myQA SRS device?
- How to use the Plane Viewer Tool (for myQA SRS)?
- How to replace the cylinder of the myQA SRS phantom?
Compass
- How to convert *.mcc to *.csv for the dose curve import in COMPASS Beam Modelling Tool?
- What is the exact specification of the comma separated generic ascii *.csv for the COMPASS Beam Modelling Tool dose curve import?
- After creating plan revisions with Aria 16.1, I get the "BeamMeterset must be larger than 0.0" error in Compass. What is the reason and how can I still import plans into Compass?
- How do I create a new DB for Compass with an existing database?
- How can I enable the user calibration in COMPASS? (User Calibration Warning)
- SQL configrations for the Compass database
SciMoCa
- How are the Monitor Units calculated in SciMoCa?
- Does SciMoCa have any Log4j dependencies?
- What can I do when "Approve" or "Reject" does not work for a calculated plan?
- How to solve the issue: "Data transfer error on receiving: compression failure with specification: The compressed data stream did not start with 'B' 'Z' 'H'"?
- How to export the Monte Carlo calculated dose from SciMoCa?
- How to change the link in the automatic SciMoCa mailing?
MatriXX
- What is the recommended method to perform an output calibration with the MatriXX Resolution when used with a TomoTherapy or Radixact Accelator?
- How to get started with MatriXX Resolution?
- Where shall I set the effective point of measurement for the MatriXX Resolution?
- How to export the network settings of my MatriXX RESOLUTION?
- How to configure the MatriXX RESOLUTION network settings?
- What is the sensor array of MatriXX Resolution?
Dolphin
Lynx and Sphinx
- After connecting a Lynx in myQA, my computer CPU increases to 100 % and doesn't decrease after rebooting. What I can do to solve this?
- How to solve the persisting message "Newer configuration file exists for this lynx, please connect to the internet and restart the application for download"?
- myQA doesn't recognize Sphinx Compact, what can I do?
- myQA Machines Sphinx Plugin is unable to analyze my measurement after a new installation of myQA - what shall I do?
- How to solve the Lynx 2D issue: "Caution: No compensation matrix is selected!"?
- Lynx is not able to acquire image in myQA, but it works with Lynx2D, what can I do?
Zebra and Giraffe
- How to apply the dummy calibration when performing measurement for WET calibration?
- What kind of data are needed for Giraffe WET calibration?
- The Plateau Region of an SOBP curve acquired with the Zebra isn't flat. How can this be resolved?
- How can I delete the Uniformity Calibration previously done in OmniPro Incline?
- My Zebra/Giraffe cannot connect to Omnipro Incline, what shall I do?
- How is the measurement of Zebra or Giraffe corrected for its limited physical resolution of 2 mm?
Other products (software & hardware)
- How to mount the Gantry Sensor+ holder for Halcyon or Ethos machines?
- Where can I find the log file of Omnipro I'mRT?
- How to update the firmware of 'Gantry Sensor+'?
- What's new in the firmware for myQA Daily and MatriXX Resolution Version 20210302-1328-77d0cd8?
- What is the allowed tolerance for the Gantry Angle Sensor+?
- What kind of batteries can be used for the Gantry Angle Sensor+?