QUESTION: 

What to do when the LynX in unable to collect background in myQA FastTrack 

ANSWER:

Uninstall The Point Grey Lightweight Filter Driver 

• Disable the antivirus
• Disconnect the LynX
• Go to Ethernet Settings
• Right-click on the Ethernet port then go to Properties
• Select Point Grey Lightweight Filter Driver 
• Click on Uninstall

Install Point Grey Lightweight Filter Driver

• Click on Install
• Then Select Network Feature Type "Service"

• Click on Add then Select Microsoft
• Click on Have Disk then navigate to the following path: c:\Program Files\Point Grey Research\FlyCap2 Viewer\driver64\PGRLWF

• Once the driver is selected click OK 

• Restart the PC and connect the LynX to measure the background again