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  1. IBA Dosimetry Service & Support
  2. Machine and Patient QA
  3. Lynx and Sphinx

Lynx and Sphinx

  • Why is it not possible to measure the background and to acquire more pictures with Lynx Gigabit and Lynx HD after the upgrade to Windows 11?
  • What to do when the LynX in unable to collect background in myQA FastTrack
  • Lynx2D software closes spontaneously when performing the acquicision of origins control, what shall I do?
  • After connecting a Lynx in myQA, my computer CPU increases to 100 % and doesn't decrease after rebooting. What I can do to solve this?
  • How to solve the persisting message "Newer configuration file exists for this lynx, please connect to the internet and restart the application for download"?
  • myQA doesn't recognize Sphinx Compact, what can I do?
  • myQA Machines Sphinx Plugin is unable to analyze my measurement after a new installation of myQA - what shall I do?
  • How to solve the Lynx 2D issue: "Caution: No compensation matrix is selected!"?
  • Lynx is not able to acquire image in myQA, but it works with Lynx2D, what can I do?
  • What camera files are needed and what do the various files extensions mean for the Lynx when used in myQA and Lynx2D software?
  • How can I change the lock code of the Lynx case?
  • How to reset the camera memory of a Lynx?
  • How Do I Troubleshoot Lynx Connection Issues in myQA?
  • What is the recommended intensity/exposure of Lynx to get a good quality of image?
  • How to download Lynx calibration files?
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