How to resolve analyze Errors of the myQA Sphinx Plugin after a new installation of myQA?
Before following through with the troubleshooting step, please ensure you allow enough time to allow the software to capture the entire beam. Failure to do that will result in the error message below.
In rare cases, problems during installation of the MATLAB Runtime Environment can cause the myQA Sphinx Plugin to be unable to start analysis of the Data.
The Error Messages can look like:
|ERROR|IBADos.CSP.Libraries.PTAlgorithms.PencilBeamScanningCalculations | Could not initialize PencilBeamScanningAlgorithms
|ERROR|IBADos.MQA.Plugins.PT.PencilBeamScanning.PbsCalculationService | MWArray assembly failed to be initialized
1.) Try to re-run the myQA Installer and check for possible Error messages.
2.) Check the MATLAB Runtime Environment for possible Errors and install it manually:
The following Helpcenter Article explains step-by-step the check and installation of MATLAB Runtime.
How to check and repair Matlab Runtime for myQA?