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MatriXX Resolution - Setting up the Device on a Network

  • Updated

Logging in to MatriXX Resolution – Web-browser

By default, the hostname of MatriXX Resolution is “matrixxres-[S/N]”. The device serial number (S/N) is a 5-digit number and can be found on the device information label on bottom of the device. This label also contains two URLs for initial configuration http://matrixx-[S/N].local/ or http://169.254.22.11/.

Note: If the device is connected to a network without a DHCP-Server, no static IP-Address is configured. A               link-local address (LLADR) from the 169.254.xx.yy Pool is used (Subnetmask 255.255.0.0). The first                 address to try is 169.254.22.11.

  • Connect the device to the PC with an Ethernet cable.

    Illustration of direct connection between the MatriXX Resolution device and a PC
  • Switch on the device and wait until the power button LED lights green.
  • Short press (< 1 s) the Config button on the device. The Activity LED starts to blink.
  • There are three options to open configuration web interface:
    • via URL http://matrixxres-[s/n].local/ (where [s/n] to be replaced by the device serial number)
    • via URL http://169.254.22.11/ (valid if the device is connected to the PC with a direct cable connection or if no DHCP server exists on the local network)
    • via Windows Explorer
      • Click to expand the Network browser, and then look for the device hostname
      • Double-click the device name.


MatriXX Resolution device name in the Network node in Windows Explorer

Note: If the device name cannot be found, check whether the Windows Network Discovery is enabled.

  • The LOGIN dialog of the configuration web-interface opens:

    MatriXX Resolution - configuration web-interface - LOGIN dialog
  • Enter the user name (admin) and password (default: admin), and click LOGIN. The Device Info page
    opens.

    MatriXX Resolution - Configuration web-interface - Device Info page (example)
  • Among the device information, hostname (or device name), friendly name, and password can be changed on the right side of the page. Click the Apply or the Change button after entering the new information.
    Note: If the hostname is changed, the new hostname is taken into account only after restarting the               device (powered off and back powered on).
    IMPORTANT NOTICE: CHANGE PASSWORD AFTER FIRST LOGIN
    For security reasons, please change the password after the first login to the webinterface.
  • Click the Navigation icon (1) in the upper-left corner to expand the Navigation panel:

    MatriXX Resolution configuration web-interface - Navigation panel
  • Different pages can be accessed by clicking the page name on the Navigation panel for different configuration tasks.
    Click Licenses is to see the open source licenses (see Section 2.1.3 in the myQA Platform Reference Guide).

 

Configuration of Wireless Communication

  • Click Configure Wireless in the Navigation panel to open the page.
  • Section Available WLANs lists the WLANs in the range of the device. Select the WLAN to be used.
  • Enter the authentication information for the WLAN in the Connect section and then click the Connect button.

  • In the WLAN IPv4 and WLAN IPv6 sections, the current WLAN IP settings and the connection status are displayed.
  • In the Set configuration group, select the DHCP (selected by default) or STATIC round button for the IP address configuration.
  • If the configuration was changed, click Save.

 

Configuration of Wired Communication

  • Click Configure Ethernet (wired) in the Navigation panel on the left to open the page
  • The sections for Ethernet IPv4 and Ethernet IPv6 shows the current Ethernet IP settings.
  • In the Set Configuration section, select DHCP (selected by default) or static IP configuration.
  • If the configuration was changed, click on Save.

 

Reset, Backup, or Restore Configuration

  • Click Configuration in the Navigation panel.
    Reset Network Configuration

  • Click the Reset Network Configuration button to reset the network settings to defaults. It can also be done by pressing the Config reset button on the device for 10 seconds.
  • Click the Factory Reset button to reset the device to factory default. This resets the device network
    settings to default and removes all user-created settings such as the user output and uniformity calibrations.
    Backup Configuration

  • Click the Download Network Configuration Files button and then give a file name to the configuration and select a desired location and save the file.
    Restore configuration
  • Click the Select File button and then browse and select the saved configuration file to be restored. Then
    click Restore configuration to restore the configuration.

 

Update Firmware

It is recommended always installing the latest firmware versions on the IBA measurement devices as in general they improve the overall reliability, measurement accuracy, and IT security of the measurement system. If there is a new version of FW available for the device, you will be informed by IBA Dosimetry via an email.

Firmware update procedure:

  • Download the latest version of firmware via IBA Service Portal: https://iba-portal.com (also see the ticket received for the exact link).
  • Click System Update in the Navigation panel.
  • Click the Select File button, then browse and select the new FW file. Click Start Update. The update can take up to five minutes and the device will restart afterwards.

 

Download Logs

  • Click Download logs in the Navigation panel.
  • Click the corresponding button to download the desired log files and save them in a desired location for further investigation.

Network Connection Troubleshooting

Problem Possible reason Solution
Device cannot be found / is not communicating if connected directly or via local network. IP / subnet mask is not entered correctly. Check computer network settings. If it is still not working, reset network settings by pressing the Config button for >10s

Ethernet cable / pins broken or
defect.

Network socket defect.

Network (cable) defect or not conform to CAT-6.

Wrong or defect shielding of network cable (grounding).

Ethernet hub / switch defect.

Perform crosscheck with another Ethernet cable / port.

Test if direct connection to computer is working.

Check if pins on Ethernet port / socket are not bent / broken.

Carry out troubleshooting of network cable connection and conditions. If available, use a LAN-test device.
Ethernet port could be deactivated if
battery powered laptop.		 Check power administration.
Firewall active and blocks
communication.		 Deactivate firewall on computer.
Laptop may have Wi-Fi interface. Verify that the wireless internet connection is turned off.
IP address of the device lost. Someone has changed IP address without notification.

The device announces its IP address in the Windows Network Overview when the Config Button is pressed for 1 second.

If the device is connected directly and is set to auto-configuration, it should have an IP address in the 169.254.XXX.YYY subnet.

Alternatively, press the Config button 10 seconds to return to factory settings.