Question
How to deal with cloned license?
Answer
When the license doesn't work properly, please go to http://localhost:1947/_int_/devices.html
If you see cloned devices like below, please follow below steps:
Step 1
Click on each c2v button on page http://localhost:1947/_int_/devices.html
Step 2
Send all c2v files you download to register@iba-group.com, and explained that you have cloned device. A screenshot on cloned device page will be helpful also.
Step 3
Please wait for a while. We will clear the cloned device for your and return you v2c files.
Step 4
Please apply all v2c files one by one via http://localhost:1947/_int_/checkin.html. Then the software should be back to live!
In case you are interested in the technology which is behind the "clone protection", please, refer to the following articles: